Refund policy
Return & Refund Policy
At Zulfex Herbal Hair Oil, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our policy below.
Returns
- Returns are accepted within 7 days of receiving your order.
- The product must be unused, unopened, and in its original packaging.
- Items that have been opened, used, or damaged by the customer are not eligible for return.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund after verification.
Refunds
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days.
- Refunds will be issued through the original payment method where applicable.
Non-Refundable Items
- Opened or used products.
- Products returned after the return period.
- Items damaged due to misuse or improper handling.
Contact Us
For any return or refund requests, please contact our support team with your order details.
Phone/WhatsApp: +966560346891
Thank you for choosing Zulfex Herbal Hair Oil. We appreciate your trust and support. 🌿