Refund policy


Return & Refund Policy

At Zulfex Herbal Hair Oil, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our policy below.

Returns

  • Returns are accepted within 7 days of receiving your order.
  • The product must be unused, unopened, and in its original packaging.
  • Items that have been opened, used, or damaged by the customer are not eligible for return.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or refund after verification.

Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued through the original payment method where applicable.

Non-Refundable Items

  • Opened or used products.
  • Products returned after the return period.
  • Items damaged due to misuse or improper handling.

Contact Us

For any return or refund requests, please contact our support team with your order details.

Phone/WhatsApp: +966560346891

Thank you for choosing Zulfex Herbal Hair Oil. We appreciate your trust and support. 🌿